CRM Integration

For Business Voice & Business Voice+

Connect with your customers on a deeper level

The CRM Integration Packaged Application integrates Sangoma Business Voice & Business Voice+ solutions with CRM platforms to support click-to-call, inbound screen pops, and call detail tracking features.

Features & Benefits

Eliminate and/or minimize manual data entry and improve visibility

Enable real-time screen pops via CRM for incoming and outgoing calls

Automatic call logging via CRM eliminates the need for manual call activity tracking

Allows users to Click-to-Call contacts from CRM screens

Women working in a contact center

Supported Platforms

  • Salesforce
  • More To Come!

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