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How SmartOffice™ Works
The SmartOffice™ Environment
SmartOffice Access uses Sangoma’s UC Cloud and phone system integration to leverage user credential information for auto-provisioning and user management, over the SmartOffice Cloud service. On-site IoT devices control door entry and deliver status information back to mobile app users.
The user of wireless IoT devices allows SmartOffice Access to scale as your company grows, not limiting the number of wireless doors or mobile users.
Get A Demo
The SmartOffice Manager is available as
a software module for customers using
on-premise FreePBX phone systems
a software module for customers using
on-premise FreePBX phone systems
The SmartOffice Solution is Comprised of 4 Components:
The SmartOffice Manager
Controls user permissions and license management. Available as a hardware appliance and optionally as a software module for FreePBX/PBXact on-premise systems.
The SmartOffice Cloud Service
Control the locking and unlocking of doors from your mobile device.
The SmartOffice Mobile App
Enables users to securely unlock and lock doors, wherever they are, using their cellular or WiFi connection.
Hardware Components
SmartOffice includes all the components necessary to control your office doors from the mobile app.
How-To Videos
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Powerful Integration
The SmartOffice Manager utilizes the FreePBX User Management module for quick and easy import of user credentials into the SmartOffice manager to expedite setup and installation.
SmartOffice is integrated within the FreePBX and PBXact ecosystem to deliver
automatic user provisioning, user management and permission control.
automatic user provisioning, user management and permission control.
Simple, Easy, and Convenient. It's Just Smart!
Purchase and Installation
Purchase and Installation
Your Administrator will:
- Purchase the SmartOffice license from the Sangoma Store Portal register it with your on-premise or cloud Sangoma phone system.
- Deploy the SmartOffice Manager on-site, either in appliance format or software module for FreePBX/PBXact systems.
- Register the SmartOffice Manager with the Sangoma Cloud Service, which enables the use of your on-premise or cloud Sangoma Phone system’s user directory as well as authenticates it for future hardware or user additions or changes.
The Clouds Service registers the SmartOffice Manager with AWS (Amazon Web Services) so that the mobile app is able to communication with it to lock/unlock doors (since the SmartOffice Manager is not exposed to public internet)
User Setup
User Setup
- Your administrator adds users to the SmartOffice Manager, using existing user directory information, which also enables security mechanisms for each with the Sangoma Cloud Service
- Users receive an Invitation Email on mobile device, which includes iOS/Android SmartOffice app download links, and then automatically logs users into their individual accounts.
Gateway Setup
Gateway Setup
- Your Administrator connects the SmartOffice Gateway to the corporate LAN.
- They open the SmartOffice app on their mobile, create a location and adds the gateway by scanning Gateway QR Code.
- The gateway serial number is then verified with the SmartOffice Manager and Sangoma Cloud Service for security authentication validate.
- After validation, the Cloud Service returns the SmartOffice Gateway IP Address (private) that that phone system can use to communicate with.
Mobile User Operation
Mobile User Operation
- Mobile user (external to office) unlocks an office door using the SmartOffice app.
- Users receive an Invitation Email on mobile device, which includes iOS/Android SmartOffice app download links, and then automatically logs users into their individual accounts.
- The Cloud Service validates the user, then allows the mobile to communicate with the SmartOffice Manager.
- The SmartOffice Manager sends the request to the SmartOffice Gateway, over the corporate LAN, to unlock the particular door which the user user unlocked.
- The SmartOffice Gateway, wirelessly, requests the door to be unlock.
- Communication to/from doors and sensors is over Zigbee wireless protocol.
- If the door request is to a traditional strike/mag lock, the message is sent to MagStrike controller, which then unlocks the door, electrically.
- If the door request is to a wireless door lock, the message is sent to Zigbee controller, which is installed inside the wireless door lock, and door is unlocked..
- Wireless door sensors send status information is sent to the SmartOffice Gateway whenever there is a change in door status.
- The gateway sends status information to the SmartOffice Manager, which then sends through the Cloud service to the mobile app.
Want to know more about how SmartOffice can help you?
