Contact Center Solution
For Business Voice & Business Voice+
Elevate The Customer Experience With Sangoma's Contact Center
Sangoma’s Contact Center is a complete inbound contact center solution that will keep your customers on the cutting edge with a comprehensive suite of features, including an easy-to-use, web-based interface that makes it simple to add queues and agents. With advanced and customizable features such as call routing, management and reporting, your customers will enjoy a streamlined experience that both improves customer satisfaction and boosts agent productivity.
The Only Contact Center Solution Your Business Will Ever Need
Contact Center Solution Features & Benefits
Key Competitive Contact Center Solution Differentiators
- 24/7 support across the United States
- Integrates with analog devices
- Key system emulation
- 30-day money-back guarantee
- Flexible cloud or on-site solutions that ensure call quality, reliability and functionality
- Free next-business-day parts replacement and software updates
- Uses unique proprietary technology, eliminating the need for additional hardware
Sangoma Contact Center Solution for Business Voice & Business Voice+
Customer-facing, multi-location businesses lacking a unified approach to handling customer calls.
Access to metrics to properly gauge customer sentiment and experience.
Remaining cost-effective without sacrificing functionality.
More cost-effective than many competitor contact center solutions, while still including all the bells and whistles of a complete inbound call center service. Contact Center can be bundled with other Sangoma products, allowing for additional savings.